I am still having major issues with this printer I can’t even print a simple calibration cube

This case is from Ryan. Thank you Ryan for authorize us to write your story.

This is a typical leveling problem for a beginner.

From the following pic, we can see that the nozzle scratch the bed plate. and cause the prints moves.

Here is a zoom in picture for seeing it clearly. 

To solve this issue. Only need to adjust the knobs under the hotbed/ tighten it a little bit to give more place to the nozzle. 

Here is a Youtube video guide for your reference. 

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